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Frequently asked questions

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What is a Transfer depot?

After you have chosen an amount, term and a start date for your Fixed Account, there will be automatically a "Transfer depot" createad for you.

Transfer depot is needed to store the money for your Fixed Account before the activation and to receive them after your term is over.

On the start date of your Fixed Account we automatically deduct money from the Transfer depot and move them to the Fixed Account. You can choose to cancel activating Fixed until one (1) banking day prior to the activation date by withdrawing available money from the Transfer depot.

When the term of your account is over you get your capital and the earned interest paid out to your Transfer depot within 5 banking days. You can then either withdraw your money, reinvest them in a new Fixed Account or transfer them to a strategy depot.

Transfer depot has no active investment strategy but you can start monthly savings there. This money will remain uninvested until the day Fixed is activated.